05 Service and Confidence
Services
What a building needs is one question; how the lift is driven is another. They are kept apart here so you are never comparing two things that do not compare.
From enquiry to handover
How we work with you
The services the catalog lists, set out in the order an elevator project usually meets them.
Contact-
Enquiry
You tell us about the building and how the lift will be used, and we work out what the project needs.
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Supply
The elevator and its parts: car, doors, machine and control panel.
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Installation and commissioning
Installation and adjustment, with the product commissioned on site.
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Maintenance
Maintenance of elevators of every type once they are running.
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Support and after-sales
Technical support in every form it is needed, and a dedicated after-sales team.
By use
By use
What the lift will carry, and who will use it.
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Food lifts
Food lifts for restaurants and villas, moving dishes and service between floors without using the stairs.
مصاعد الطعام للمطاعم و الفيلات
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Building service lifts
Service lifts for residential and commercial buildings, intended for everyday service movement.
مصاعد الخدمة بالعمائر
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Goods lifts
Goods lifts for moving loads between floors in commercial and industrial premises.
مصاعد البضائع
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Goods hoists
Goods hoists for lifting on sites and premises that do not call for a full lift car.
أوناش البضائع
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Patient lifts — bed elevators
Patient lifts sized to take a hospital bed and the team moving with it.
مصاعد المرضي مصعد سريري
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External lifts and towers
External lifts, together with the construction of external tower structures of every type — for existing buildings with no internal shaft.
المصاعد الخارجية مع انشاء كافة انواع الأبراج الخارجية
By drive system
How the lift moves. Usually decided after the use and the rise are known.
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Hydraulic elevators
Driven by a hydraulic ram. Suits lower rises and a small number of stops.
المصاعد الهيدروليكية
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Electric elevators
Electric traction on ropes and a counterweight — the most widely used arrangement.
المصاعد الكهربائية
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Two-speed systems
Two running speeds: one for travel and a slower one for approaching the floor.
المصاعد التي تعمل بنظام السرعتين
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Variable-speed systems (VVVF)
Variable voltage and variable frequency control, giving smoother starting and stopping and more accurate levelling.
المصاعد التي تعمل بنظام سرعات المتغيرة (VVVF)
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Machine-room-less elevators
The machine sits within the shaft itself, so no separate machine room is needed at the top of the building.
مصاعد بدون غرف ماكينة
Find your elevator
Find your elevator
Four short questions to prepare your enquiry. This produces a summary, not an engineering recommendation or a price — those need a site visit.
Your enquiry summary
Four short questions to prepare your enquiry. This produces a summary, not an engineering recommendation or a price — those need a site visit.
This is a summary of what you selected — not a technical recommendation or a quotation.
After the installation
What we commit to after the installation, as stated in the catalog.
Vision
We set out to meet what our clients expect of us, working alongside them to get past new kinds of challenge with solutions built for complete client satisfaction.
What sets us apart
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Straightforward installation and adjustment, with the product commissioned on site.
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A three-year warranty on all our products against manufacturing defects.
Commercial term — requires owner confirmation before publication
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One year of free maintenance, with scheduled monthly servicing.
Commercial term — requires owner confirmation before publication
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Experience, and work delivered on time.
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Technical support in every form it is needed.
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A dedicated after-sales team.